Discover the Advantages of a Software Based VoIP IP PBX

3CX Phone System is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hardware). A software-based IP PBX / PABX offers many benefits:

  • Easier to install & manage via web-based configuration interface
  • Far less expensive to purchase and expand than a hardware-based PBX / PABX
  • Improve productivity with presence, desktop based call control and extension management
  • No need for separate phone wiring – phones use computer network, easy hot desking!
  • Deliver mobility by allowing employees to work from home using a remote extension
  • Choose between popular IP hardware phones or softphones – no vendor lock in
  • Receive & make calls via the standard PSTN using VoIP Gateways or cards
  • Save on monthly call costs using SIP trunks, VoIP providers or Skype Connect!

Take a look at the brochure or Contact Us today and break free from your proprietary PBX!


SIP | reduce your office phone bills

Use our SIP packages with your IP-PBX or connect them using a gateway to your legacy PBX. Either way, you’ll keep your phone system, stations and consoles, and applications such as auto-attendant and voicemail.

You can also use SIP packages as the first step in migrating to a complete VoIP deployment. Implement our cloudVOICE solution at new sites or sites that need a phone system upgrade, but keep your in-house phone systems at other sites until you’re ready to replace them. This approach lowers your investment and enables you to implement VoIP at the pace you choose, while taking advantage of the benefits of VoIP.


  • Reduce Costs: A SIP package costs less than traditional phone lines. Also, calls between offices are free and our domestic, toll-free, and international rates are exceptionally low.
  • Phone Number Freedom: Keep your existing local and toll-free numbers or order new ones in the U.S., Canada, and many countries worldwide.


Have a contract with the local phone company that would cost too much to terminate? We can show you economical ways keep it until it reaches end of term.

SIP Trunks

Each SIP trunk provides one concurrent call and includes inbound usage. Order new or port your existing local or toll-free phone numbers and add features such as 911, directory listing, T.38, and CNAM. Inbound toll-free and outbound usage is charged on a per minute basis.

SIP DID Bundles

With SIP DID bundles, there are no concurrent call limits. With this Appia-exclusive feature, your customers will never hear a busy signal and your staff will always be able to find an open phone line. And you’ll never worry about adding new lines or equipment as your business grows.

All of our SIP bundles have unlimited concurrent calls. See below for SIP DID bundle features and order bundles based on the number of phones numbers (DIDs) and minutes you need.

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SIP Bundle Offerings

BundleTotal DIDs 1
Feature DIDs 2
Minutes 3
Toll-Free Numbers 1
Audio Hosts 4

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1 New or ported

2 Includes 911, directory listing, caller name

3 Inbound and outbound calling to the U.S., Canada, and selected international landline destinations. Additional minutes are 1.5 cents.

4 Free audio conferencing hosts.


Business Solutions

The proliferation of smartphones, tablets and other devices on your network – along with the move to cloud-based applications – is elevating bandwidth demands to new levels. Offering a full suite of enterprise-class solutions, including MEF CE 2.0 Certified Ethernet, and the financial stability of a Fortune 500 company, you can rely on Time Warner Cable Business Class to satisfy your growing technology and communications needs.

Our highly engaged and local account teams will partner with your business to understand and meet your evolving needs. With just a call, you can quickly and cost-effectively scale capacity and upgrade service to meet current and future data needs, without downtime and or disruption to your business’ productivity.

Connect your business locations with our wholly owned network of over 150,000 fiber route miles includes last-mile access all the way to customer premises. Our self-healing metro, regional and fiber-ring topology protects your critical data and provides superior network availability and resiliency.

You can even use our network to extend services to employees’ homes, equipping remote staff with fast and reliable communications services so they can remain as productive as if in the office.



Benefits for Businesses

Connect Locations Everywhere via our 150,000-mile Fiber Network

Our wholly owned fiber-rich IP network offers last-mile connectivity that reaches a multitude of business locations and is available to a majority of the businesses in our markets. Now you can partner with one provider and use one network to simplify operations and connect people, applications, data and resources throughout your organization.

Drive Productivity and Revenue

Employ our high-quality, high-capacity network to meet the growing demands of today’s advanced multimedia communication and collaboration applications. Our highly reliable voice, Internet, Cloud , video, and connectivity solutions can satisfy the needs of even the largest organizations.

Cost-Effectively Upgrade from Legacy Technology

Leverage the capacity and efficiency of our fiber-rich IP network to save up to 71 percent* compared to legacy network technology such as T1 services, Frame Relay or ATM. Flexible, tiered service levels allow you to pay only for what you need and update your connectivity solutions as your business grows. Quickly and easily scale your bandwidth to meet ever-increasing user needs, with no truck rolls or downtime.

Maximize Network Uptime and Reliability

Reliably move your data at blazingly fast speeds over dedicated resources with little latency, delay or jitter. Securely access applications and share data – from offices and remotely – over a highly secure, resilient network that is proactively monitored and maintained. Our self-healing fiber-ring topology protects your critical data and provides superior network availability and resiliency. In addition, we stand behind your network and business with professional support, 24/7/365 monitoring from our state-of-the-art Network Operations Centers, and industry-leading Service Level Agreements (SLAs). This is precisely why we were recently named #1 in Customer Loyalty by Frost & Sullivan.

Ensure Redundancy

Trust Time Warner Cable Business Class as a reliable primary or backup solution for your business locations. Our advanced network is completely separate from ILEC and CLEC networks, offering complete diversity and redundancy, enabling you to avoid downtime and implement a contingency plan for network outages and disasters.

Rely on Our Solutions and Stability

Our advanced fiber-rich IP network is Metro Ethernet Forum (MEF) 9, 14 and CE 2.0 certified and is supported by industry-leading Service Level Agreements (SLAs) to ensure your business continuity. In addition, Time Warner Cable Business Class offers the financial stability and all the resources of a Fortune 500 company.

Support Workforce Mobility

Reliable teleworking solutions including Business Internet Access, WiFi-LAN, Secure WiFi, Managed Security, and Business Class Phone ensure the same level of IT services and technology for staff working from home.

Simplify Operations

When you partner with Time Warner Cable Business Class you have the advantage of working with a single communications provider that offers one simple bill for all your services. In addition, you have a single point of contact to manage any service and support issues that arise. Further, you can build your business by leveraging our experience and established relationships with some of the nation’s largest business-technology service providers.


Nobody Does IT Better

Barracuda Networks, Inc. offers industry-leading solutions designed to solve mainstream IT problems – efficiently and cost effectively – while maintaining a level of customer support and satisfaction second to none. Our products span three distinct markets, including: 1) content security, 2) networking and application delivery and 3) data storage, protection and disaster recovery.

While we maintain a strong heritage in email and web security appliances, our award-winning portfolio includes more than a dozen purpose-built solutions that support literally every aspect of the network – providing organizations of all sizes with true end-to-end protection that can be deployed in hardware, virtual, cloud and mixed form factors.

Trusted Planet-Wide

Barracuda is a publicly traded company (NYSE: CUDA) that provides powerful yet easy-to-use security and storage solutions that simplify IT. CitiBank, Coca-Cola, Delta Dental, FedEx, Harvard University, IBM, L’Oreal, Liberty Tax Service, Mythbusters and Spokane Public Schools are among the more than 150,000 organizations in 100+ countries confidently protecting their users, applications and data with Barracuda solutions. Based in Silicon Valley, our network has 1000+ employees, 5000+ partners, and offices in 15 countries.


Honeywell is a leading global manufacturer of security and automation solutions for residential and commercial applications. From intrusion, fire and home automation systems, to the latest in IP video and access control, we are focused on technologies that create “connected homes” and “connected buildings.”


With our extensive technology portfolio, experienced team and trusted brand, we have been recognized as the “partner of choice” in the security industry. Year after year, a Security Distributing and Marketing magazine reader survey has ranked Honeywell as the industry’s preferred channel partner.


IT security products have become as complex as the networks they’re trying to secure. At Sophos we know that the solution to complexity is not more complexity. We tackle security challenges with clarity and confidence, knowing that simple security is better security.



VMware is a virtualization and cloud computing software provider forx86-compatible computers. VMware Inc. is a subsidiary of EMC Corporation and has its headquarters in Palo Alto, California. VMware virtualization is based on the ESX/ESXi bare metal hypervisor, supporting virtual machines. The term “VMware” is often used in reference to specific VMware Inc. products such as VMware Workstation, VMware View, VMware Horizon Application Manager and VMware vCloud Director.


For over 70 years, Samsung has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels, and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.

Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with our partners and customers, Samsung is taking the world in imaginative new directions.



For over 20 years, Microsoft has been a leader in desktop collaboration by providing customers with solutions that simplify the way people work every day and is trusted by customers to enable their employees to be more productive through software.


We take the same software-driven approach to unified communications. Microsoft unified communications solutions, transform the way people communicate and collaborate by bringing together disparate communications systems – email, instant messaging, telephony, voice mail, and conferencing – into an integrated experience.

Microsoft Unified Communications provides a better end user experience, more flexibility and lower cost for the IT department and better options for customization using our rich developer platform.


Best Productivity Experience

Building on our expertise in Office and Windows, Microsoft provides familiar, highly consistent experience across PC, phone, and browser so you can stay connected and collaborate no matter where you are. Our solution provides a single identity and presence, allowing single sign-on to initiate communications using a right communication mode based on real-time presence information. Further, through integration with desktop applications, you can click to communicate directly from within Office, SharePoint and even third party applications, while using Outlook as the primary repository for communications.


IT Choice and Value

With our commitment to use industry standards for interoperability, Microsoft unified communications solution does not require network or hardware from a specific vendor, allowing you to start a UC capability without the need to rip and replace your existing investments. PC now becomes a phone, so you can free your mobile workers from desk phones and do away with expensive IP phones. In addition, our Software-plus-Services option allows you to deploy communications on-premise, in the cloud, or a blend of both as it makes sense for your organization.


Unified Business Platform

Because we’ve been a market leader in operating system platforms and developer tools for a long time, we also understand the importance of supporting open standards. Microsoft unified communications platform empowers developers to easily create communications enabled business processes, leveraging existing skills and familiar tools, like Visual Studio.


Meetings Made Magnificent

Design driven innovation – the foundation of magnificent meetings.

ERM_With_HandWe really love meetings. Getting together and making things happen. Today it’s a vital discipline. But we still feel that much could be improved. Evoko are Swedish innovators dedicated to making meetings smoother, more cost efficient and stylish. Our first product, the multiple award-winning Evoko Room Manager, really proved our point. Design-driven innovation at its best. And now Evoko Minto opens the door to a new era in phone-conferencing. We aspire to give you the optimum set up for magnificent meetings. The rest is up to you.


Cisco® provides a network that can securely and reliably handle all types of traffic, throughout the entire network, over virtually any media, while providing consistent service delivery to all users.

The Challenge

Many companies have learned a hard lesson over the past few years about economics and how to get the most out of their IT budget while still meeting the ever-changing needs of the company and its customers.
In the 1990s, companies were thriving and could afford to devote large portions of their budgets to IT, routinely purchasing the most current networking products. In the early years of the 21st century, companies changed their spending habits to buy only what was absolutely necessary, and held back on equipment upgrades and the adoption of advanced technologies.
Recent trends, however, show that companies are once again investing in improving their networks. The focus is on investing wisely in a network that will promote company growth, position the company to stay ahead of ever-evolving business needs, and help ensure a competitive edge.
According to Cisco CEO John Chambers, “It doesn’t matter where we are in the world. Wherever I go, the first thing CEOs talk about is growth.” He adds, “The second thing they want to discuss is how to build in the capability to grow, to use information technology (IT) to help enable, and perhaps even change, their business strategy, and how to do that with flexibility and agility.”
To enable this growth, companies are not just looking for the fastest switch or the most powerful router. Rather, today’s companies are looking for the best system on which to run all of their network services and communications: a network system that addresses the needs of all employees (whether at headquarters or the branch office) along with the demands of customers anywhere, anytime.

The Answer

Cisco has been central to many historic changes in technology and its use. Now, when the technology industry is going through a period of dramatic change, Cisco remains the market leader in multiple areas, such as routing and switching, unified communications, mobility, and security. The company helped catalyze the industry’s move toward IP, and, now that it is fully under way, Cisco is at the center of fundamental changes in the way the world communicates.

Based not only on its technical prowess, but also its financial stability, commitment to innovation, and dedication to its customers, Cisco enjoys a reputation as one of the top companies in the world.


About Meraki

Meraki brings the benefits of the cloud to edge and branch networks, delivering easy-to-manage wireless, switching, and security solutions that enable customers to seize new business opportunities and reduce operational cost. Whether securing iPads in an enterprise or blanketing a campus with WiFi, Meraki networks simply work.

Meraki was built from the ground up for cloud networking. Meraki offers a complete cloud managed product family including wireless LAN, Ethernet switches, security appliances, and mobile device management, all built to simplify the challenges of modern, device and application-centric networks. Meraki is trusted by over 10,000 customers worldwide.

Meraki (may-rah-kee) is a Greek word that means doing something with passion and soul.

Meraki is now part of Cisco

In December 2012, Cisco acquired Meraki, forming Cisco’s new Cloud Networking Group. Cisco acquired Meraki to provide a scalable, easy to use networking solution for customers looking to simplify their network infrastructure. Within Cisco, Meraki is increasing investments in R&D to develop next-generation cloud networking products. Cisco and the Meraki team are committed to supporting Meraki customers and partners, and to continue to improve and expand all of Meraki’s product lines.